Privacy Policy

1. Introduction

Visionary Element LLC, doing business as The Visionary Element (“The Visionary Element,” “we,” “our,” or “us”), respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at visionaryelement.com (the “Website”) or communicate with us through its contact form.

By using the Website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

When you submit an inquiry through our contact form, we may collect:

• Your name.
• Your email address.
• Your company or organization, if provided.
• The service you are interested in.
• Your approximate project budget, if provided.
• Your anticipated project timeline, if provided.
• Your project description and any additional information you voluntarily submit.

We may also collect information you provide when communicating with us directly by email.

Automatically Collected Information

We use Cloudflare Web Analytics to understand general website usage and performance.

This service may process limited technical information associated with website visits, including page views, referral information, browser characteristics, device information, and approximate geographic information.

Cloudflare Web Analytics is designed to provide website analytics without using cookies or tracking visitors across websites.

We do not use its standard implementation to create advertising profiles or identify individual visitors.

Security and Operational Information

When you visit the Website, our hosting and network providers process the technical information needed to deliver and protect it, such as your IP address, the pages you request, and your browser type.

To protect the contact form against spam and abuse, our server holds IP addresses briefly in memory to limit repeated submissions and uses automated checks to filter automated submissions. These IP addresses are not written to our logs or stored with your inquiry.

The Website also records anonymous interaction counts, such as when the contact form is started or a call-to-action is selected. These records do not include your name, email address, IP address, or other identifying information.

3. How We Use Information

We use collected information to:

• Respond to inquiries and communications.
• Understand your project requirements.
• Provide information about our services.
• Prepare proposals or estimates when requested.
• Communicate regarding potential business engagements.
• Maintain and improve our Website.
• Understand aggregate website traffic and performance.
• Protect the Website against misuse.
• Comply with applicable legal obligations.

We do not sell personal information.

We do not use contact form submissions for unrelated marketing campaigns without an appropriate basis to do so.

4. Contact Form Processing

Our Website uses Resend, a third-party email delivery service, to process and deliver contact form submissions.

When you submit the contact form, the information you provide is transmitted through Resend and delivered to our designated business email account.

We do not maintain a separate application database of contact form submissions.

However, submitted information may be retained in our business email system and processed or temporarily retained by Resend in accordance with its service practices and applicable policies.

We use this information to review and respond to your inquiry.

5. Website Analytics

We use Cloudflare Web Analytics to understand how visitors interact with our Website.

Cloudflare Web Analytics is a privacy-oriented analytics service that does not require analytics cookies for its standard operation.

We use the information provided by this service to understand aggregate website usage, evaluate performance, and improve the visitor experience.

We do not use Google Analytics, advertising pixels, or other third-party behavioral tracking services on the Website.

6. Cookies and Similar Technologies

The Website itself does not set cookies.

We do not currently use cookies for advertising or behavioral profiling.

Our standard Cloudflare Web Analytics implementation does not use cookies to identify or track individual visitors.

Certain technical infrastructure or security services may process information necessary to operate, protect, and deliver the Website.

If our use of cookies or tracking technologies changes materially, we will update this Privacy Policy and implement any additional notices or consent mechanisms required by applicable law.

7. Sharing and Disclosure

We may share information with service providers that support the operation of our Website and business communications.

These include:

Fly.io

Hosts the Website and processes the technical request information needed to serve it.

Resend

Processes and delivers contact form submissions.

Cloudflare

Provides website infrastructure and privacy-oriented analytics.

Business email provider

Receives and stores communications sent to our business email accounts.

These providers process information in connection with the services they provide.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, or address security concerns.

We do not sell personal information to third parties.

8. Data Retention

We retain inquiry information for as long as reasonably necessary to respond to communications, evaluate potential business engagements, maintain relevant business records, resolve disputes, or satisfy applicable legal obligations.

Because contact form submissions are delivered by email, copies may remain in our business email system until they are deleted in accordance with our operational practices.

Third-party service providers may maintain information or technical records according to their own retention practices.

You may contact us to request deletion of information associated with your inquiry, subject to applicable legal and operational requirements.

9. Data Security

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, or disclosure.

These measures may include encrypted communications, restricted access to business accounts, and appropriate security controls provided by our infrastructure and service providers.

However, no method of electronic transmission or storage is completely secure.

We cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the ability to request:

• Access to information we maintain about you.
• Correction of inaccurate information.
• Deletion of certain personal information.
• Information about how your personal information is processed.

To submit a privacy-related request, contact:

hello@visionaryelement.com

We will review and respond to requests in accordance with applicable law.

We may need to verify your identity before fulfilling certain requests.

11. Children’s Privacy

Our Website is intended for individuals seeking professional business and technology services.

It is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

12. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of websites operated by third parties.

We encourage visitors to review the privacy policies of external websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date.

Material changes may be communicated through additional notices when appropriate or legally required.

14. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, contact: